Sales Policy 

1. Introduction to Our Sales Policy

At townvis, we are committed to providing high-quality insect-repellent integrated furniture that ensures a comfortable, pest-free living environment. Our Sales Policy is designed to offer transparency, fairness, and convenience to all our customers. Whether you’re purchasing our smart furniture for your home or business, we guarantee a seamless shopping experience.

2. Order Processing & Payment Methods

Order Confirmation

  • Once you place an order through our website (https://townvis.xyz/), you will receive a confirmation email with your order details.
  • If you do not receive a confirmation within 24 hours, please contact us via info@townvis.xyz or call  (215) 361-2056

Accepted Payment Methods

We offer secure and flexible payment options, including:
✅ Credit/Debit Cards (Visa, MasterCard, American Express)
✅ PayPal
✅ Bank Transfers
✅ Buy Now, Pay Later (if applicable)

3. Shipping & Delivery Policy

Shipping Time & Costs

  • Standard Shipping: 5-7 business days (free for orders above $100).
  • Express Shipping: 2-3 business days (extra charges apply).
  • International Shipping: Available to selected countries; shipping fees vary.

Order Tracking

  • After dispatch, customers will receive a tracking number via email to monitor their shipment.
  • If you experience any delivery delays, contact us at info@townvis.xyz for assistance.

4. Return & Refund Policy

Return Conditions

  • Returns are accepted within 30 days of delivery.
  • Products must be unused, in their original packaging, and include proof of purchase.
  • Customized or clearance items are not eligible for returns.

Refund Process

  • Once your return is received and inspected, refunds will be processed within 5-7 business days to your original payment method.
  • Shipping fees are non-refundable, except in cases of defective or damaged items.

5. Warranty & Product Guarantee

  • All townvis furniture comes with a 12-month warranty covering defects in materials and workmanship.
  • Our insect-repellent technology is designed for long-lasting effectiveness and eco-friendliness.
  • If you encounter any issues, reach out to our support team at (919) 499-9393.

6. Customer Support & Contact Information

For any inquiries regarding our Sales Policy, orders, or product details, feel free to contact us:

📍 Address: 1814 E Marsden Pl, Baton Rouge, LA 70816, USA
📞 Hotline:  (215) 361-2056
📧 Email: info@townvis.xyz
🌐 Website: https://townvis.xyz/